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The E-commerce website is owned by Jaey Lifestyle Private Limited ("Jaey") which is a Private Limited Company registered in India under the Indian Companies Act 2013, having its registered office at A/8, Poorna, Plot no. 24-C, Sec-14, Vashi, Navi Mumbai - 400705, India.
If You use the E-commerce website, you shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all the activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current, or incomplete, we shall have the right to indefinitely suspend or terminate or block access to your account on our E-commerce website.
You agree to
Jaey does not warrant that the Product description or other content on the E-commerce website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Jaey may utilize or provide third-party links or widgets on Jaey's website to interact or utilize external services from third-party service providers for purposes including but not limited to taking measurements, accepting Payments & making timely Delivery of orders to users.
Users may utilize such third-party links or widgets available or connected to our website & third parties may get in touch with Users to fulfill their transactions through our E-commerce website or otherwise. Jaey is not and cannot be a party to or control in any manner any transaction or interaction between Jaey's website Users & third-party links or external service providers on Jaey's website. Henceforward:
You agree, undertake and confirm that Your use of the E-commerce website shall be strictly governed by the following binding principles:
Jaey reserves all the rights to cancel any orders that classify as 'Bulk Orders'/'Fraud orders' under certain criteria at any stage of the product delivery. An order can be classified as a 'Bulk Order'/'Fraud Order' if it meets the below-mentioned criteria and any additional criteriaas defined by Jaey:
Jaey does not facilitate business-to-business transactions between third parties and business customers. You are advised to refrain from transacting on the E-commerce website if You intend to avail the benefits of an input tax credit.
You may use the information on the products and services purposely made available on the E-commerce website for downloading, provided that You
commerce website will be constantly available, or available at all or the information on the E-commerce website is complete, true, accurate, or non-misleading.
All the Products sold on the E-commerce website are governed by Maharashtra state laws, however, the website's accessibility is throughout the nation (PAN INDIA), in case the buyer is unable to receive their ordered Products due to implications of different state laws, Jaey will NOT be under any obligation toreturn or give credit for the amount (if any) received in advance for the sale of such Product that could not be delivered to You. Hence, it is Your responsibility to confirm & adhere to your state laws before placing an order on Jaey. You will be required to enter a valid phone number while placing an order on the E-commerce website. By registering Your phone number with us, you consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment, or delivery-related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
As a registered user/buyer of tailor-made outfits, you are allowed to share with us your body measurements either through an automated software link that is generated by Jaey or manually on our E-commerce website. Such measurements must be provided by the Policies which are incorporated by way of reference in Tailor-made outfit policies or FAQs. Further, any return or alterations of such outfit must be made by the relevant return policy & alteration policy.
In case of measurements provided by you manually, it is your sole responsibility to follow all the instructions and provide all accurate measurements as directed. In case, you fail to follow any instructions under such circumstances, Jaey shall not be held liable for false/wrong/inappropriate measurements. In case of any measurement error, it shall be your responsibility. Jaey shall not be liable under any circumstances for any errors related to measurements.
In the case of measurements taken through automated software link, we have affiliated with an artificial intelligence software, wherein we can collect measurements online just by clicking photos. The tailor-made products are manufactured as per the measurements taken by the said software-generated measurements. It is your sole responsibility to follow all the instructions provided for taking measurements in the link provided by us for tailor-made clothes. In case, you fail to follow any instructions under such circumstances, Jaey shall not be held liable for false/wrong/inappropriate measurements. Further, if the instructions were strictly followed and adhered to on your behalf then in case of any error in measurement shall be the responsibility of the Artificial intelligence software provider. Jaey shall not be liable under any circumstances for any errors related to measurements.
You agree, understand, and acknowledge that Jaey is an online e-commerce website that enables you to purchase products listed on Jaey's E-commerce website at the price indicated therein at that particular time. Jaey reserves all the rights to alter prices at any time without prior approval or informing the user. You further agree and acknowledge that Jaey is not and cannot be a party to or control in any manner any transactions that are on Payment gateway links or software connected with Jaey. The liability for such transactions shall lie upon the owner of the software & payment gateways.
Your violation of any law, rules, or regulations or the rights (including infringement of intellectual property rights) of a third party.
The E-commerce website is controlled and operated by Jaey and products all the products are exclusively sold by Jaey. All material on our E-commerce website, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights. Material on Jaey is solely for Your personal viewing & shopping purpose & is strictly not permitted to be used for any commercial purposes. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video, or any other material which you may upload, transmit or store when making use of Our various Service. Further, it is deemed to be your personal responsibility to ensure, adhere & update yourself with Intellectual property law-related barriers before sharing any content or related material with us. We shall not be held liable for any infringement of Trademark, Copyright & Patent laws if conducted by you by providing us with such IPR-protected materials. However, we reserve the right to use/reproduce any content uploaded by You and You agree to grant our royalty-free, irrevocably, unconditionally, perpetually, and worldwide right to Us to use the content for reasonable business purposes.
In no event shall Jaey be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
Jaey shall not be held responsible for the non-availability of the Jaey during periodic maintenance operations or any unplanned suspension of access to the Jaey. The User understands and agrees that any material and/or data downloaded at Jaey is done entirely at the User's own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extent that is permissible under law, Jaey's liability shall be limited to an amount equal to the Products purchased value bought by You. Jaey shall not be liable for any dispute or disagreement between Users
Jaey may suspend or terminate your use of the Jaey or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Jaey chooses to terminate them.
Unless otherwise specified, the material on the E-commerce website is presented solely for sale in India. Jaey makes no representation that materials in the E-commerce website are appropriate or available for use in other locations/Countries other than India. Those who choose to access E-commerce websites from other locations/Countries other than India do so on their own initiative and Jaey is not responsible for the supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
These terms shall be governed by and constructed by the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, and applicable authorities at Maharashtra. The place of jurisdiction shall be exclusively in Maharashtra.
At Jaey, we are committed to ensuring that any disputes with our users are settled amicably by way of the above dispute resolution mechanisms and procedures. However, if You wish to contact Jaey about the services or third parties, You may proceed to do so by reaching out to customer support email id firstname.lastname@example.org
You acknowledge and undertake that you are accessing the services on the E-commerce website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Jaey. We shall neither be liable nor responsible for any actions or inactions of any third parties nor any breach of conditions, representations, or warranties by the third parties, software, or payment gateway and hereby expressly disclaim all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between You and the third parties that are directly or indirectly part of our website, promotions, advertisement, payment gateway, or software. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on an E-commerce website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services, and related graphics are provided as is, without warranty of any kind. All the rights, titles, or interests in the products sold through or displayed on our E-commerce website vest solely with Jaey, however in certain casesJaey shall NOT have any obligations or liabilities in respect of any transactions made on third-party links via Jaey's E-commerce website. Further, you understand that multiple products of a particular style may be sold on Jaey's E-commerce website and the product price on the listing page of the E-commerce website, may not always reflect the lowest price for that particular style.
Delivery Related – The user agrees and acknowledges that any claims regarding order delivery (including non-receipt/non-delivery of order or signature verification) shall be notified to Jaey within 5 days from the alleged date of delivery of the product reflected on Jaey's website. Non-notification by You of non-receipt or non-delivery within the period specified shall be construed as a deemed delivery in respect of that transaction. Jaey disclaims any liability or responsibility for claims regarding non-delivery, non-receipt of order (including signature verification in Proof of delivery) after 5 days from the alleged date of delivery of product reflected on Jaey's website.
The free alteration services are being extended to You by Jaey on selected items and Tailor-made categories solely ("Alteration Services") for the purchases made by you on the Jaey E-commerce website, i.e., Jaey E-commerce website, subject to the below terms and conditions:
You understand that in the event selected products in your cart are out of the inventory, Jaey provides You an option in your cart to select a similar category product, you understand that price of another product in the same category may differ.
Once we receive your return and if such return is allowed/permitted/eligible as per our policies then upon receipt of the return, as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or your bank account or as Jaey wallet balance. If you wish to receive your order's refund to your bank account, you can update the details of the bank account in Your Jaey's user account.
Note: Refunds cannot be processed to third-party accounts. The name on your Jaey's User account should match the name of the bank account holder.
To protect the rights of customers, Jaey reserves the right to collect a Convenience Fee for all orders and disable cash on delivery option for accounts that have a high percentage of returns and shipments not accepted, of the number of orders placed through such accounts.
By Information Technology Act 2000 and rules made there under the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
Ms. Jaini Hitendra Haria
A/8, Poorna, Plot no. 24-C, Sec-14, Vashi, Navi Mumbai - 400705
Contact us: email@example.com
Phone: +91 80971 60920
Time: Mon - Fri (9:00 - 18:00).